Media-factory

AMC OS Privacy Policy

Effective Date: July 13, 2026

AMC OS is an AI-assisted media operating system operated by Eden Insights. It helps customers create, review, schedule, publish, and analyze short-form content across connected social platforms.

Information We Process

AMC OS may process the information needed to provide the service, including:

AMC OS does not ask for the passwords to a customer’s TikTok, YouTube, Instagram, Facebook, or other connected social account. Connections use the platform’s own authorization process.

Payment Information

Payment collection is handled by Stripe when self-service billing is enabled. AMC OS does not store full card numbers. AMC OS may store Stripe customer, subscription, price, invoice, and payment-status identifiers so it can apply the correct plan, enforce usage limits, open the Stripe Customer Portal, and respond to payment failures.

How Information Is Used

AMC OS uses information to:

AMC OS does not sell personal information.

Connected Platforms

AMC OS sends content, metadata, and required authorization information to a connected platform only when a permitted user publishes, schedules, or enables an approved autonomous workflow. Platform providers process that information under their own terms and privacy policies.

Customers control which accounts and Pages are connected. Access can be revoked from AMC OS or directly from the platform. Disconnecting a platform prevents future use of the saved connection but does not automatically delete content already published on that platform.

Analytics and Recommendations

AMC OS stores the latest available performance totals for posts published through AMC OS. It does not need to retain raw provider responses or build advertising profiles. Analytics may be combined with generation settings, topics, hooks, voices, styles, models, presets, duration, and estimated cost to produce read-only recommendations.

Data Storage and Security

AMC OS deployments use access controls, password hashing, role and brand boundaries, signed sessions, structured error redaction, backups, duplicate prevention, and provider-token separation. Customers must still protect their Owner account, deployment environment, API keys, OAuth credentials, and repository access.

No internet service can guarantee absolute security. Customers should report suspected unauthorized access promptly.

Retention

Operational records, generated content, uploads, analytics, billing state, and connection records are retained while the account remains active or as needed to provide the service. Customers can archive or delete individual content and may export or delete their organization through the dashboard.

Limited records may be retained after deletion when reasonably necessary for security, billing reconciliation, fraud prevention, legal compliance, dispute resolution, or proof that a deletion request was completed. Published content, provider-side analytics, and public-media objects held by third parties must be removed through those third parties where applicable.

Data Export and Deletion

Owners can create a privacy-safe export from Settings → Privacy & Data. Exports include supported control-plane records while excluding passwords, OAuth tokens, secrets, and large media binaries.

Owners can also schedule organization deletion. The workflow requires explicit confirmation, provides a configurable grace period, cancels the active Stripe subscription when applicable, removes local organization data and known credentials, and retains a minimal deletion tombstone for audit purposes. See the Data Deletion Instructions for details.

Children’s Privacy

AMC OS is intended for business users and is not directed to children under 13. Customers must be legally able to enter into the applicable service agreement.

Changes

This policy may be updated as AMC OS adds features, providers, billing options, or legal requirements. The effective date above will be updated when material changes are published.

Contact

For privacy questions or requests that cannot be completed through the dashboard, contact Eden Insights through the project website or the support contact shown in the customer’s AMC OS deployment.